We had a lovely stay at the Trilogy. Wonderful apartment and fantastic pool. We did not participate in any tourist activities as we are actually locals living up the Cape at the moment and were down for our children’s End of Year Distance Education School break up week. We often come down during the year for Distance Education Camps and activities so I will definitely be looking to utilise your accommodation services again.
We had a wonderful time in cairns. The hotel was great and in the best location. Thank you so much for your help, especially organising the cot and twin beds for the kids. We will definitely be booking with you again if we ever return to cairns. The kids enjoyed the great barrier reef the best. Thank you.
Thank you so much for booking us into the Mantra Trilogy, the 2 apartment were excellent and in a great position. They made us feel very welcome, and would stay there on our return one day.
I was very pleased with the holiday and the service given by FNQ Apartments after initial unavailability of the requested Apartments. An alternative was given straight away and additional rooms added when requested. We went to Kuranda, Hartleys Croc farm and then out to the Reef, I would like to make a special mention to the Mantra Trilogy. We ended up extending our stay due the Cyclone Yasi and the service given by all of the staff during this time was the best possible. We were constantly informed of what was happening and the advice and reassurance by the staff was excellent. I would certainly recommend this accommodation to anybody who I know is to visit the area.
We were very happy with Mantra Trilogy – the location was superb and the staff were friendly, courteous and helpful As for activities – we were on a family holiday and spend most of our time with our family that live in Cairns, so we didn’t do the touristy bit really. Have been to Cairns several times before and hope to come many times more. Thanks for all of your help – we will keep your details on file for next time.
Just wanted to let you know that we were all very impressed by the accomodation and also the friendly helpful staff at Mantra Trilogy. We asked them to book us on a boat to Green Island and it was all done very professionally and quickly. We would like to say a very big thank you to you and the staff at the hotel. We would definitly book with you again.
Sarah, Our holiday was wonderful. The accommodation you booked for us was just perfect for our needs and we plan on returning in the future hopefully to the same apartment. Thank you for your assistance. Regards, Pam
Thank you Sara.
We are home now & did enjoy Cairns City. Good accomodation,so central to everything. We enjoyed the lovely choice of Tea & coffee each morning. Our Apartment was well equipped,with good starter packs of everything,actually enough for our stay. Walked to Esplanade & Lagoon,which was a great attraction.Festival of Cairns was on & there was much to do & see for all ages. During our stay we went to Kuranda,Port Douglas & Northern Beaches,all very exciting.Not enough time for extended visits. Staff were very helpful with any requests. We would have liked to had availability of stroller,as our little ones got extremely tired walking. Would like to return again. Would probably stay same place.
Sorry it took so long to reply but only came back home to Ireland on Monday after 6 week traveling. I want to say a big thank you for everything that all of you have done for us, we had a fantastic holiday. I have answered the questions below that you asked. a) your impressions of your holiday and the activities that you participated in. and Had a fantastic holiday in Australia would go back again in the morning. We Travelled from Cairns down to Brisbane by car and then took a flight to Sydney. We did alot of activities, white water rafting, Skydive, Scuba Diving, Snorkling, went on a hot air balloon. They were all brillant b) the standards and your satisfaction with our services I must say I have recommended you to our friends who will be travelling in a few months, the accommondation that was booked was to a very high standard and they couldn't do enough for us. Thank again for all your help.
We had THE BEST holiday ... the weather was sensational, not a cloud in the sky the whole time. Our accommodation was great too ... Port Douglas was FANTASTIC but a bit too small for the 4 of us, next time would probably go for a 2 bedroom place. Cairns was amazing, would stay at Trilogy again. Your services were EXCEPTIONAL, very happy with everyhting, especially your help with organising cot/pram hire and locating the lost phone numbers for me. THANK YOU SO MUCH for ensuring we had a LOVELY lovely holiday.
Sorry it has taken a little while to respond, it’s been a little bit busy here since back at work. I need to book another holiday already as I have gone into great depression, or I need to win lotto and never work again. Either would do. Anyway, in response to your email – and thank you for the voucher: a) Impressions of holiday – well I love Cairns and FNQ – have been several times now and will continue to return. Will probably end up living there one day, if you hear of any good jobs going, let me know. Activities, well you asked. Did the usual look around town, shopping, pier etc, ate out, drank out. On the more adventurous side of things we did both Scuba and snorkelling on the outer reefs – through T5 (Tusa). Had fun with Tony at Catch-a-Crab – caught mud crabs and not so many fish, ate the crabs, chucked the fish back. Did the 3 rides with an Irish guy and his Scottish dad – parasailing, jet ski’s and riding mabel on the back of the boat. Caught the train up to Kuranda and the cable thing back. Cuddled the koala and snake, visited the bird sanctuary up there – and being Aussies through and through and having seen all this before many times, still really enjoyed it, including feeding the wallabies etc. Hired both push bikes and a car, took off for the day to Port Douglas via some of the northern beaches and Mossman Gorge, lots of sightseeing and stopped on the way back for a quick hang glide at one of the lookouts on the road. Visited Botanic Gardens and the lakes and did a day trip to Paronella Park. Didn’t have time for the quad bikes, horse riding, cable ski or the trip to the day spa – perhaps next time. Really disappointed we didn’t get up as far as Cape Trib to do the jungle walk – definitely next time. b) The standard of your service and that of the Mantra Trilogy was wonderful. The number of times I changed the booking on you and the work that you did for us was wonderful. A little disappointed at the “no refund” or “transfer date” for my sister as her daughter became unwell and was unable to fly, however that is part of the T&C’s so understandable. We ended up having to stay another couple of nights at the Trilogy as I was not able to fly back due to ear problem after scuba diving so we took standby rates at the trilogy for another 2 nights. Service in the hotel was good, staff friendly.
Hope this helps,
I was very impressed with the prompt and helpful service provided when I was making the accommodation booking. We were extremely impressed with our accommodation in Cairns and it made our stay very enjoyable. I will contact you next time we are heading that way. At Christmas we will be spending a few weeks on the Gold Coast and I will definitely have a look at booking through GC Apartments. Thanks again for your great service.
I loved our holiday in Cairns. The accomodation was exactly right for us - esp. overlooking the esplanade and water. Easy walking to all restaurants and shopping was a plus. Loved the cleanliness of Cairns, architecture and friendliness. I also liked the fact that I did not spend hours on the computer finding accomodation - a phone call to you was all that was needed. Very helpful and informative. Will definitely visit again - in cooler weather.
The Mantra Trilogy in Cairns was great ! , A 10 second stroll and you're in town , 5 minute stroll and your at the mall , board walk was only across the road , great restaurants at the door step , rooms were clean and tidy , looked very new , great pool , staff were helpful. In Cairns we did reef trip with Silver Sonic , the day was not a nice day rain and strong winds half the boat were sea sick and not that sheltted at the reef either - i was thinking they could have given us option for another day or a voucher for another trip as we could not see alot snorkelling. The high light for us was the Sky rail - 4 hour return trip , awesome sights and great food. Hired a car for three days and went to Port Douglas , Palm Cove , Crocodile farm , and all the other stops on the way to Port Douglas. The weather was ok it rained 75% of the time but it was the season but still warm.
Thanks for your help with our trip !!!
Lance and Nicky
Thanks again for the great service. I think you will find you will have a lot more people from Thursday Island contacting you for accommodation. I have been thrilled each time with your service and have not hesitated to recommend you to others. This time, I stayed at the Mantra Trilogy in a 2 broom apartment and it was perfect. My friend and I also had a 3 hr treatment - facial, massage and pedicure - at the Trilogy Spa.
Sorry for the delay in responding to your email - we continued on to New South Wales and Victoria so have had a lovely extended holiday, but now back to reality!! We were delighted with our apartment in Cairns - it was exactly what we were hoping for and the staff and facilities at the apartment were excellent. The location was better than we expected with regard to its central location in Cairns. We booked one tour through FNQ and this proved to be easy and convenient. I was also very pleased with the service and assistance from FNQ staff. When our original choice of apartment was unavailable an alternative was suggested at the same price and I believe the alternative was of a much more superior quality and location. I have always previously booked accommodation through an internet provider, but was delighted with the personal assistance and prompt responses from FNQ staff in booking our accommodation and tours. It was my parent's first trip to Australia and I know that they loved their time in Cairns and that part of the trip proved to be very memorable! Thanks for all your help Sara - I will certainly use FNQ again!
Hello Troy, I reply on behalf of my parents whom we sent off for a holiday to Cairns. They very much enjoyed Cairns and the apartment. Their only criticism was the hardness of the bed and the lounge suite which had damage to the springs/structure of it. They commented on the high quality of service received from staff.