Frequently Asked Questions

What happens after I make an enquiry?

Once we receive your enquiry, one of our expert travel consultants will respond.  Sometimes we will give you a ring so it is great to have your phone number.  That lets us clarify anything we are not sure and offer the best possible match for what you are looking for. At times, we might like to give you a ring if there is just one Apartment left available and you want it!! We would hate you to miss out. Be assured we are not going to drive you crazy with phone calls.

Alternatively we will send you an email reply to your enquiry and that will include availability, price and additional details.

How do I get in touch or make an enquiry?

Our website has an "enquire" button on every page.  Just click on the button and fill in the form. It will be sent immediately to our team to review during business hours. 

If you have specific requirements or want to tell is something else you can also contact us via our contact page, just fill in the form, send us an email or give us a ring on 1300 731 620.

You might prefer to send us a message via our Facebook page.

Our office hours are 9am to 5pm daily but on weekends and public holidays due to minimal staffing, you may need to leave a voicemail 

What service does FNQ Apartments offer?

FNQ Apartments is a boutique booking agency based in Cairns and we know the area like the back of our hands so we can help with all of your holiday planning from the time you arrive on the tarmac at Cairns Airport until you are back in the air to go home.

We specialise in the following:-

  • Itinerary planning for both leisure and corporate bookings - we do the work, you sit back and relax
  • Holiday accommodation bookings - we know them and can help you get your best match
  • Transfers to get to you accommodation
  • Tours and activities
  • Local advice and knowledge - we share the local secrets.